IT
IT Support 101 Inc.
Practical IT services for owner led businesses
Fractional CIO · IT advisory for owners and leadership teams

IT decisions that match how your business really runs.

This is ongoing IT guidance for owners and leadership, in plain English. Regular conversations, short notes and clear options so you can make decisions without getting buried in jargon.

  • Regular time with someone who understands both IT and the reality of running a small or mid sized team.
  • Simple roadmaps that line up IT work with budgets, busy seasons and real risks.
  • Help turning vendor talk, quotes and proposals into clear choices you can actually compare.

Many clients pair this with Managed IT Support, Cyber Security Care and Backup and Disaster Recovery. That way the same thinking shows up in day to day work, security and recovery planning.

Who this suits best
  • Owner led and professional firms that are too small for a full time CIO but too complex to run IT on gut feel alone.
  • Leadership teams that want one clear IT picture instead of separate stories from different vendors.
  • Owners who care about risk, cost and staff experience as much as raw technical detail.

If you already have internal IT staff, this service can sit beside them and give leadership a steady outside view without replacing your team.

What is included in Fractional CIO and IT Advisory.

The aim is a simple rhythm. Regular touch points, short written notes and a clear list of what comes next for IT, security and basic digital tools.

Regular sessions

Scheduled check ins

Planned time in the calendar so IT and security are not only discussed after a problem.

  • Monthly or quarterly sessions with owner or leadership group.
  • Clear agenda built around what has changed and what is coming next.
  • Short notes after each session with decisions and actions.
Roadmap

Simple IT roadmap

A short, practical view of what should happen this year and next, at a level leaders can use.

  • Key projects and tidy up work grouped by quarter or half year.
  • Rough cost ranges and time demands for the business.
  • Links back to Managed IT Support, Cyber Security Care and Backup plans.
Vendors and projects

Help with quotes and vendors

A sounding board when vendors are pushing upgrades, renewals or new tools.

  • Review of major quotes and proposals in plain language.
  • Questions to ask vendors before you sign or renew.
  • Help lining up project timing with real world busy periods.
Risk and basics

Risk and basic IT housekeeping

Not formal compliance. Just making sure the basics are not ignored year after year.

  • Review of simple risk items such as access, backups and key single points of failure.
  • Tracking a small number of basic measures over time so you can see progress.
  • Linking IT housekeeping back to staff experience and client impact.
Clear limits

What this service does not cover by itself

Some work belongs inside project budgets or with other specialist partners.

  • Full time, on site IT management or people leadership.
  • Large scale transformation programs with formal change offices and committees.
  • Formal regulatory compliance sign off where a specialist or auditor is required.
Fit with other services

How this ties everything together

Advisory time is where the pieces come together: support, security, backup and daily tools.

  • Managed IT Support keeps the lights on and reports back on recurring issues.
  • Cyber Security Care and Backup and Disaster Recovery feed into the risk picture.
  • Fractional CIO time keeps all of this moving in a direction that makes sense for the business.

How the Fractional CIO and IT Advisory service works.

The structure is simple on purpose: an initial review, a first pass roadmap, and then a regular rhythm that fits around your existing meetings.

1

Initial review

We gather a simple picture of your current IT, security and backup setup, plus key systems and pain points. This can use existing documents where you have them.

2

First pass roadmap

We draft a short, practical roadmap and talk through it with you. The focus is on order of work and rough sizing, not a thick report.

3

Ongoing rhythm

We move to regular sessions, review progress, adjust priorities and help with decisions as they come up. You get short written notes so nothing is lost.

Is Fractional CIO and IT Advisory a good fit for you.

A quick way to decide if it is worth another conversation or if you should stay with more ad hoc support.

Usually a good fit when:

  • You have 10 to 150 staff and IT decisions now affect many people, not just a few machines.
  • You want fewer surprise costs and fewer last minute decisions driven by vendors or outages.
  • You prefer simple, direct language and one view of IT instead of separate stories.

Maybe not the right fit when:

  • ! You already have a full time CIO or IT director who fills this role well.
  • ! You only want once off reviews or reports with no ongoing rhythm or follow through.
  • ! You need deep, full time help inside a large enterprise with complex committees and boards.
Next step

Want a steadier hand on IT decisions.

Send a short note with your role, company size and the main IT or security questions that keep coming up. We will reply with a view on fit and a simple suggestion for how to start.

Email to talk about Fractional CIO
Or call 1-800-555-0101 during business hours.