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IT Support 101 Inc.
Practical IT services for owner led businesses
Microsoft 365 tenant care for small and mid sized teams

Microsoft 365 that feels tidy, secure and under control.

This service keeps your Microsoft 365 tenant clean and secure. Licenses mapped, access tightened, and day to day changes handled so you are not guessing what lives where or who has access.

  • License tidy up and a clear view of who has what and why.
  • Security hardening for sign in, email, Teams and SharePoint using practical controls.
  • Day to day user and mailbox changes handled in a clean, consistent way.

Many clients pair this with Cyber Security Care and Backup and Disaster Recovery so that cloud security, data protection and day to day IT are working together.

Who this service is for
  • Owner led and professional firms that run most mail and collaboration on Microsoft 365.
  • Teams where the tenant has grown over time without a clear structure or naming rules.
  • Leaders who want sign in, sharing and external access to be secure without being a daily fight.

If you already use another provider for parts of your 365 setup, we can work alongside them and focus on structure, security and clear documentation.

What is included in Microsoft 365 Management.

The goal is a tenant that is clean, secure and easy to understand. No mystery settings, no surprise licenses.

Licenses and structure

Tenant and license tidy up

A clear map of who has which license and what they use it for.

  • Inventory of users, shared mailboxes and service accounts.
  • License assignments matched to real roles and usage.
  • Simple notes on unused or misaligned licenses so they can be fixed.
Security hardening

Sign in, email and sharing

Practical controls that raise the bar without breaking normal work.

  • Baseline multi factor sign in and basic conditional access where suitable.
  • Mail hygiene, safe links and basic spoof protection tuned for your size.
  • Teams and SharePoint sharing defaults that reduce accidental oversharing.
Daily operations

User and mailbox lifecycle

Joiners, movers and leavers handled in a consistent way.

  • New user setup with mail, Teams and basic groups aligned to role.
  • Changes when people move teams so access follows the new position.
  • Leaver process with mailbox handling, access removal and data handover.
Data layout

Where files and chats live

A simple pattern for channels, sites and shared drives so people know where to put things.

  • Basic structure for Teams and SharePoint that matches how you work.
  • Guidance on when to use email, Teams, shared drives or OneDrive.
  • Notes on retention and where business records should live.
Compliance basics

Evidence you can point to

Simple, written notes you can use when clients or auditors ask how 365 is set up.

  • Overview of key controls active in your tenant in plain language.
  • Short summary you can attach to questionnaires or security forms.
  • Clear notes on limits so expectations stay realistic.
Fit with other services

How this links with support and security

Microsoft 365 sits in the middle of email, files and identity, so it touches several services.

  • Managed IT Support handles user tickets and basic device issues tied to 365.
  • Cyber Security Care extends protection across endpoints and remote access.
  • Backup and Disaster Recovery covers 365 data where separate backups are needed.

How the Microsoft 365 Management service works.

Clear steps, visible progress and ongoing care instead of a one time clean up that slowly unravels.

1

Baseline and quick fixes

We review your tenant, licenses and key settings, then handle obvious fixes first. The aim is to reduce easy risks and clutter without waiting for a long project.

2

Stabilise and document

We tune sign in, mail hygiene, sharing defaults and license assignments, then capture a short, clear overview of how things are set up.

3

Keep it tidy

On an agreed rhythm we review changes, handle joiners and leavers, and adjust settings as Microsoft updates features so the tenant does not drift back into chaos.

Is this service a good fit for you.

Usually a good fit when:

  • You have 10 to 150 staff and Microsoft 365 is a core platform for mail and files.
  • The tenant has grown over time and you no longer have a clear picture of who has what.
  • You want one team to handle structure, security settings and daily changes together.

Maybe not the right fit when:

  • ! You run a very large tenant with a full internal Microsoft 365 engineering team already in place.
  • ! You only want a one time clean up with no interest in ongoing care or review.
  • ! You are locked into highly customised controls that can only be changed by another provider.
Next step

Want your Microsoft 365 to feel tidy and secure.

Send a short note with your role, company size and a few lines about how you use Microsoft 365 today. We will reply with a view on fit and a simple suggestion for how to start. No pressure and no long pitch.

Email to talk about Microsoft 365
Or call 1-800-555-0101 during business hours.